Book
Fierce leadership : a bold alternative to the worst "best" practices of business today / Susan Scott.
Record details
- ISBN: 9780385529006 (hc) :
- Physical Description: ix, 313 p. : ill., charts ; 24 cm.
- Edition: 1st ed.
- Publisher: New York : Broadway Business, c2009.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
Search for related items by subject
| Subject: | Leadership. |
- Baker & Taylor
Challenges popularly accepted business practices in such areas as hiring, accountability, and customer satisfaction, and explains how to adopt alternative practices for improved productivity, morale, and leadership. - Baker & Taylor
Challenging popularly accepted business practices in such areas as hiring, accountability, and customer satisfaction, the best-selling author ofFierce Conversations explains how to adopt alternative practices for improved productivity, morale, and leadership. - Random House, Inc.
From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today.
· âProvide anonymous feedback.â
· âHire smart people.â
· âHold people accountable.â
These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras â despite being long-accepted and adopted by business leaders everywhere â are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now.
In Fierce Leadership, Scott teaches us how to spot the worst âbestâ practices in our organizations using a technique she calls âsquid eyeââthe ability to see the âtellsâ or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote..
Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called âbestâ practices permeating todayâs businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.
