Book
Legendary service : the key is to care / Ken Blanchard, Kathy Cuff & Victoria Halsey.
Record details
- ISBN: 9780071819046 (hardback) :
- Physical Description: xi, 161 pages ; 22 cm.
- Publisher: New York ; McGraw-Hill Education, [2014]
- Copyright: ©2014
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references. |
Search for related items by subject
| Subject: | Customer relations. Customer services > Management. Customer services. |
Available copies
- 1 of 1 copy available at Tsuga Consortium.
Holds
- 0 current holds with 1 total copy.
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Stroud Branch | 658.812 Bla | 31681002559078 | NONFIC | Available | - |
KEN BLANCHARD, one of the most influential leadership experts in the world, is Cofounder and Chief Spiritual Officer of The Ken Blanchard Companies. He isthe coauthor of 60 books that have sold more than 21 million copies, including the iconic The One Minute Manager.
KATHY CUFF is a senior consulting partner with The Ken Blanchard Companies and coauthor of Blanchard's Legendary Service customer service training program. Kathy is a popular and passionate trainer, consultant, and keynote speaker for organizations worldwide.
VICKI HALSEY is Vice President of Applied Learning for The Ken Blanchard Companies and coauthorof Blanchard's Legendary Service customer service trainingprogram. Vicki is sought out globally as a trainer, consultant, instructional designer, and keynote speaker.
