Be our guest : perfecting the art of customer service / by Disney Institute, with Theodore Kinni ; foreword by Tom Staggs. --
Record details
- ISBN: 1423145844
- ISBN: 9781423145844
- Physical Description: xvi, 208 p.
- Edition: Rev. and updated ed. --
- Publisher: New York : Disney Editions, c2011.
Content descriptions
General Note: | "Updated 10th anniversary editon"--P. xv. |
Bibliography, etc. Note: | Includes bibliographical references (p. 189-195) and index. |
Immediate Source of Acquisition Note: | LSC 24.99 |
Search for related items by subject
Subject: | Disney Institute. Customer services. Customer relations. Consumer satisfaction. Customer loyalty. Amusement parks > Customer services. Walt Disney World (Fla.) Disneyland (Calif.) |
Available copies
- 1 of 1 copy available at Tsuga Consortium.
Holds
- 0 current holds with 1 total copy.
Show All Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Stroud Branch | 658.812 Be 2011 | 31681002840924 | NONFIC | Available | - |