Book
Be our guest : perfecting the art of customer service / by Disney Institute, with Theodore Kinni ; foreword by Tom Staggs. --
Record details
- ISBN: 1423145844
- ISBN: 9781423145844
- Physical Description: xvi, 208 p.
- Edition: Rev. and updated ed. --
- Publisher: New York : Disney Editions, c2011.
Content descriptions
| General Note: | "Updated 10th anniversary editon"--P. xv. |
| Bibliography, etc. Note: | Includes bibliographical references (p. 189-195) and index. |
| Immediate Source of Acquisition Note: | LSC 24.99 |
Search for related items by subject
| Subject: | Disney Institute. Customer services. Customer relations. Consumer satisfaction. Customer loyalty. Amusement parks > Customer services. Walt Disney World (Fla.) Disneyland (Calif.) |
Available copies
- 1 of 1 copy available at Tsuga Consortium.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Stroud Branch | 658.812 Be 2011 | 31681002840924 | NONFIC | Available | - |
| LDR | 01159nam a2200337 a 4500 | ||
|---|---|---|---|
| 001 | 212721 | ||
| 003 | TSUGA | ||
| 008 | 110610s2011 nyu e b 001 0 eng | ||
| 010 | . | ‡a 2011023545 | |
| 020 | . | ‡a1423145844 | |
| 020 | . | ‡a9781423145844 | |
| 043 | . | ‡an-us-fl | |
| 090 | . | ‡a658.812 Be 2011 | |
| 245 | 0 | 0. | ‡aBe our guest : ‡bperfecting the art of customer service / ‡cby Disney Institute, with Theodore Kinni ; foreword by Tom Staggs. -- |
| 246 | 3 | 0. | ‡aPerfecting the art of customer service |
| 250 | . | ‡aRev. and updated ed. -- | |
| 260 | . | ‡aNew York : ‡bDisney Editions, ‡cc2011. | |
| 300 | . | ‡axvi, 208 p. | |
| 500 | . | ‡a"Updated 10th anniversary editon"--P. xv. | |
| 504 | . | ‡aIncludes bibliographical references (p. 189-195) and index. | |
| 541 | . | ‡aLSC ‡h24.99 | |
| 610 | 2 | 0. | ‡aDisney Institute. |
| 650 | 0. | ‡aCustomer services. | |
| 650 | 0. | ‡aCustomer relations. | |
| 650 | 0. | ‡aConsumer satisfaction. | |
| 650 | 0. | ‡aCustomer loyalty. | |
| 650 | 0. | ‡aAmusement parks ‡xCustomer services. | |
| 651 | 0. | ‡aWalt Disney World (Fla.) | |
| 651 | 0. | ‡aDisneyland (Calif.) | |
| 700 | 1 | . | ‡aKinni, Theodore B., ‡d1956- |
| 710 | 2 | . | ‡aDisney Institute. |
| 852 | . | ‡aOSTRO ‡bINNISFILst ‡h658.812 Be 2011 | |
| 901 | . | ‡a1435725 ‡bSystem Local ‡c212721 ‡tbiblio ‡soclc | |
