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What customers crave : how to create relevant and memorable experiences at every touchpoint  Cover Image Book Book

What customers crave : how to create relevant and memorable experiences at every touchpoint / Nicholas J. Webb.

Record details

  • ISBN: 0814437818
  • ISBN: 9780814437810
  • Physical Description: ix, 257 pages : illustrations
  • Publisher: New York : AMACOM, [2017]

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references, Internet addresses and index.
Immediate Source of Acquisition Note:
LSC 35.50
Subject: Customer services.
Customer relations.

Available copies

  • 1 of 1 copy available at Tsuga Consortium.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Cookstown Branch 658.812 Web 31681020032520 NONFIC Available -

LDR 00863nam a2200265 i 4500
001261890
003TSUGA
008160701s2017 nyua e b 001 0 eng
010 . ‡a 2016023108
020 . ‡a0814437818
020 . ‡a9780814437810
042 . ‡apcc
090 . ‡a658.812 Web
1001 . ‡aWebb, Nicholas J., ‡d1958-
24510. ‡aWhat customers crave : ‡bhow to create relevant and memorable experiences at every touchpoint / ‡cNicholas J. Webb.
264 1. ‡aNew York : ‡bAMACOM, ‡c[2017]
264 4. ‡c©2017
300 . ‡aix, 257 pages : ‡billustrations
336 . ‡atext ‡btxt ‡2rdacontent
337 . ‡aunmediated ‡bn ‡2rdamedia
338 . ‡avolume ‡bnc ‡2rdacarrier
504 . ‡aIncludes bibliographical references, Internet addresses and index.
541 . ‡aLSC ‡h35.50
650 0. ‡aCustomer services.
650 0. ‡aCustomer relations.
852 . ‡aOSTRO ‡bINNISFILco ‡h658.812 Web
901 . ‡a1791177 ‡bSystem Local ‡c261890 ‡tbiblio ‡soclc

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