Book
Powerful conversations : how high-impact leaders communicate / Phil Harkins.
Record details
- ISBN: 1260019624 (pbk.)
- ISBN: 9781260019629 (pbk.)
- Physical Description: xvi, 192 pages : illustrations.
- Edition: [Revised edition].
- Publisher: New York : McGraw-Hill Education, [2017]
- Copyright: ©2017
Content descriptions
| General Note: | "With an all new preface from the author"--Cover. Includes index. |
| Formatted Contents Note: | Part I. The discipline of powerful conversations. Powerful conversations and high-impact leaders -- The structure and impact of powerful conversations -- The types of powerful conversations -- The swamp : getting into and out of bad conversations -- Difficult conversations -- Part II. Powerful conversations in practice. Powerful conversations and trust -- The agenda for change -- Passionate champions -- Retaining great people -- The voice of leadership -- Appendix. A powerful conversations toolbox -- Tool 1: Planning, conducting, and measuring powerful conversations -- Tool 2: The tower of power -- Tool 3: The leadership assessment instrument (LAI) -- Tool 4: The trust tool -- Tool 5: The change tool -- Tool 6: The retention tool -- Index. |
| Immediate Source of Acquisition Note: | LSC 25.95 |
Search for related items by subject
| Subject: | Communication in management. Leadership. Communication in organizations. |
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Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Lakeshore Branch | 658.45 Har 2017 | 31681020053484 | NONFICPBK | Checked out | 12/07/2025 |
Phil Harkins, Ph.D., is an internationally-known expert in the areas of organization development, leadership, communication, executive advising, and CEO succession planning. He has worked with Fortune 500 companies worldwide, as well as government agencies, hospitals, and non-profit organizations. Phil works with leaders, leadership teams, and Boards globally. As an author, he has written about emerging global leaders, leadership, succession, progression, development, change management, and communication.
