Catalog

Record Details

Catalog Search



Powerful conversations : how high-impact leaders communicate  Cover Image Book Book

Powerful conversations : how high-impact leaders communicate / Phil Harkins.

Harkins, Philip J. (Author).

Record details

  • ISBN: 1260019624 (pbk.)
  • ISBN: 9781260019629 (pbk.)
  • Physical Description: xvi, 192 pages : illustrations.
  • Edition: [Revised edition].
  • Publisher: New York : McGraw-Hill Education, [2017]

Content descriptions

General Note:
"With an all new preface from the author"--Cover.
Includes index.
Formatted Contents Note:
Part I. The discipline of powerful conversations. Powerful conversations and high-impact leaders -- The structure and impact of powerful conversations -- The types of powerful conversations -- The swamp : getting into and out of bad conversations -- Difficult conversations -- Part II. Powerful conversations in practice. Powerful conversations and trust -- The agenda for change -- Passionate champions -- Retaining great people -- The voice of leadership -- Appendix. A powerful conversations toolbox -- Tool 1: Planning, conducting, and measuring powerful conversations -- Tool 2: The tower of power -- Tool 3: The leadership assessment instrument (LAI) -- Tool 4: The trust tool -- Tool 5: The change tool -- Tool 6: The retention tool -- Index.
Immediate Source of Acquisition Note:
LSC 25.95
Subject: Communication in management.
Leadership.
Communication in organizations.

LDR 01795nam a2200337 i 4500
001278713
003TSUGA
008170501s2017 nyua e 001 0 eng
010 . ‡a 2017014745
020 . ‡a1260019624 (pbk.)
020 . ‡a9781260019629 (pbk.)
042 . ‡apcc
090 . ‡a658.45 Har 2017
1001 . ‡aHarkins, Philip J.
24510. ‡aPowerful conversations : ‡bhow high-impact leaders communicate / ‡cPhil Harkins.
250 . ‡a[Revised edition].
264 1. ‡aNew York : ‡bMcGraw-Hill Education, ‡c[2017]
264 4. ‡c©2017
300 . ‡axvi, 192 pages : ‡billustrations.
336 . ‡atext ‡btxt ‡2rdacontent
337 . ‡aunmediated ‡bn ‡2rdamedia
338 . ‡avolume ‡bnc ‡2rdacarrier
4901 . ‡aBusiness classics
500 . ‡a"With an all new preface from the author"--Cover.
500 . ‡aIncludes index.
5050 . ‡aPart I. The discipline of powerful conversations. Powerful conversations and high-impact leaders -- The structure and impact of powerful conversations -- The types of powerful conversations -- The swamp : getting into and out of bad conversations -- Difficult conversations -- Part II. Powerful conversations in practice. Powerful conversations and trust -- The agenda for change -- Passionate champions -- Retaining great people -- The voice of leadership -- Appendix. A powerful conversations toolbox -- Tool 1: Planning, conducting, and measuring powerful conversations -- Tool 2: The tower of power -- Tool 3: The leadership assessment instrument (LAI) -- Tool 4: The trust tool -- Tool 5: The change tool -- Tool 6: The retention tool -- Index.
541 . ‡aLSC ‡h25.95
650 0. ‡aCommunication in management.
650 0. ‡aLeadership.
650 0. ‡aCommunication in organizations.
830 0. ‡aBusiness classics.
852 . ‡aOSTRO ‡bINNISFILla ‡h658.45 Har 2017
901 . ‡a1830355 ‡bSystem Local ‡c278713 ‡tbiblio ‡soclc

Additional Resources