Book
Powerful conversations : how high-impact leaders communicate / Phil Harkins.
Record details
- ISBN: 1260019624 (pbk.)
- ISBN: 9781260019629 (pbk.)
- Physical Description: xvi, 192 pages : illustrations.
- Edition: [Revised edition].
- Publisher: New York : McGraw-Hill Education, [2017]
- Copyright: ©2017
Content descriptions
| General Note: | "With an all new preface from the author"--Cover. Includes index. |
| Formatted Contents Note: | Part I. The discipline of powerful conversations. Powerful conversations and high-impact leaders -- The structure and impact of powerful conversations -- The types of powerful conversations -- The swamp : getting into and out of bad conversations -- Difficult conversations -- Part II. Powerful conversations in practice. Powerful conversations and trust -- The agenda for change -- Passionate champions -- Retaining great people -- The voice of leadership -- Appendix. A powerful conversations toolbox -- Tool 1: Planning, conducting, and measuring powerful conversations -- Tool 2: The tower of power -- Tool 3: The leadership assessment instrument (LAI) -- Tool 4: The trust tool -- Tool 5: The change tool -- Tool 6: The retention tool -- Index. |
| Immediate Source of Acquisition Note: | LSC 25.95 |
Search for related items by subject
| Subject: | Communication in management. Leadership. Communication in organizations. |
Search for related items by series
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Lakeshore Branch | 658.45 Har 2017 | 31681020053484 | NONFICPBK | Checked out | 12/07/2025 |
| LDR | 01795nam a2200337 i 4500 | ||
|---|---|---|---|
| 001 | 278713 | ||
| 003 | TSUGA | ||
| 008 | 170501s2017 nyua e 001 0 eng | ||
| 010 | . | ‡a 2017014745 | |
| 020 | . | ‡a1260019624 (pbk.) | |
| 020 | . | ‡a9781260019629 (pbk.) | |
| 042 | . | ‡apcc | |
| 090 | . | ‡a658.45 Har 2017 | |
| 100 | 1 | . | ‡aHarkins, Philip J. |
| 245 | 1 | 0. | ‡aPowerful conversations : ‡bhow high-impact leaders communicate / ‡cPhil Harkins. |
| 250 | . | ‡a[Revised edition]. | |
| 264 | 1. | ‡aNew York : ‡bMcGraw-Hill Education, ‡c[2017] | |
| 264 | 4. | ‡c©2017 | |
| 300 | . | ‡axvi, 192 pages : ‡billustrations. | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
| 490 | 1 | . | ‡aBusiness classics |
| 500 | . | ‡a"With an all new preface from the author"--Cover. | |
| 500 | . | ‡aIncludes index. | |
| 505 | 0 | . | ‡aPart I. The discipline of powerful conversations. Powerful conversations and high-impact leaders -- The structure and impact of powerful conversations -- The types of powerful conversations -- The swamp : getting into and out of bad conversations -- Difficult conversations -- Part II. Powerful conversations in practice. Powerful conversations and trust -- The agenda for change -- Passionate champions -- Retaining great people -- The voice of leadership -- Appendix. A powerful conversations toolbox -- Tool 1: Planning, conducting, and measuring powerful conversations -- Tool 2: The tower of power -- Tool 3: The leadership assessment instrument (LAI) -- Tool 4: The trust tool -- Tool 5: The change tool -- Tool 6: The retention tool -- Index. |
| 541 | . | ‡aLSC ‡h25.95 | |
| 650 | 0. | ‡aCommunication in management. | |
| 650 | 0. | ‡aLeadership. | |
| 650 | 0. | ‡aCommunication in organizations. | |
| 830 | 0. | ‡aBusiness classics. | |
| 852 | . | ‡aOSTRO ‡bINNISFILla ‡h658.45 Har 2017 | |
| 901 | . | ‡a1830355 ‡bSystem Local ‡c278713 ‡tbiblio ‡soclc | |
