Customer service training 101 : quick and easy techniques that get great results / Renée Evenson.
Record details
- ISBN: 9780814438916 (paperback)
- Physical Description: vii, 228 pages : illustrations ; 24 cm
- Edition: Third edition.
- Publisher: New York : American Management Association, [2018]
- Copyright: ©2018
Content descriptions
General Note: | Subtitle from cover. Includes index. |
Search for related items by subject
Subject: | Customer services. Customer relations. Employees > Training of. |
Available copies
- 1 of 1 copy available at Tsuga Consortium.
Holds
- 0 current holds with 1 total copy.
Show All Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Lakeshore Branch | 658.31245 Eve 2018 | 31681010085884 | NONFICPBK | Available | - |