Protocol : the power of diplomacy and how to make it work for you

Marshall, Capricia Penavic 1964- (author.).

Summary: "President Obama's former White House Chief of Protocol looks at why diplomacy and etiquette matter-and what they can do for you"--

Record details

ISBN: 9780062844460 (hardcover)
Physical Description: print
xix, 424 pages ; 24 cm
Edition: First edition.
Publisher: New York, NY : Ecco, an imprint of HarperCollins Publishers, [2020]
Copyright: ©2020

Content descriptions

General Note:

Includes index.

Formatted Contents Note:

The hidden superpower of protocol -- The etiquette advantage -- Cultural IQ : who in the world are you? -- Cultural IQ : who are they? -- Talk diplomacy to me : the language of persuasion -- The social network : diplomacy at play -- The power of place -- Rig the room -- Hunger games -- Secrets of a gift whisperer -- Keeping up appearances -- The mindset of diplomacy -- The ultimate checklist : extreme preparation -- The yoga of protocol -- Negotiating while female.