Surrounded by idiots : the four types of human behavior and how to effectively communicate with each in business (and in life)
Record details
- ISBN: 9781250179937 (trade paperback)
-
Physical Description:
print
xv, 282 pages : illustrations ; 21 cm - Edition: First St. Martin's Essentials paperback edition.
- Publisher: New York, NY : St. Martin's Essentials, 2020.
- Copyright: ©2019
Content descriptions
General Note: | "First published in Sweden as Omgiven av idioter by HOI"--Title page verso. Includes index. |
Formatted Contents Note: | Foreword / by David Bonnstetter -- Introduction: The man who was surrounded by idiots -- Communication happens on the listener's terms -- Why are we the way we are? -- An introduction to the system -- Red behavior: how to recognize a real alpha and avoid getting in his way -- Yellow behavior: how to recognize someone whose head is in the clouds and get him back to reality again -- Green behavior: why change is so difficult and how to get around it -- Blue behavior: in pursuit of perfection -- No one is completely perfect: strengths and weaknesses -- Learning new things: how to use what you've learned -- Body language: why how you move matters: how do you really look? -- A real-life example: the company party-- how to understand everyone you meet -- Adaptation: how to handle idiots (i.e., everyone who isn't like you) -- How to deliver really bad news: the challenge of speaking your mind -- Who gets along and why it works: group dynamics at their finest -- Written communication: how to evaluate someone when you can't meet in person -- What makes us as mad as hell?: temperament can reveal everything about a person -- Stress factors and energy thieves: what is stress? -- A short reflection through history: people have always been like this -- Voices from real life -- A quick little quiz to see what you've learned -- A final example from everyday life: perhaps the most enlightening team project in the history of the world. |
Language Note: | In English, translated from the Swedish. |
Search for related items by subject
Subject: | Communication in organizations Communication Psychological aspects Communicative competence Communication Social aspects |
Available copies
- 0 of 1 copy available at Tsuga Consortium.
Holds
- 2 current holds with 1 total copy.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Lakeshore Branch | 302.2 Eri | 31681010283059 | NONFICPBK | On holds shelf | - |