Book
Supercommunicators : how to unlock the secret language of connection / Charles Duhigg.
From the bestselling author of 'The Power of Habit', a fascinating exploration of what makes conversations work, and how we can all learn to be supercommunicators at work and in life. We all know people who seem capable of connecting with almost anyone. They're the ones we love talking to, who we turn to for advice, who hear what we are trying to say and make us feel seen. Charles Duhigg argues that supercommunicators understand that whenever we speak, we're actually participating in one of three conversations: practical, emotional, and social. If you don't know what kind of conversation you're having, connection is hard. With his trademark clarity and storytelling, Duhigg shows readers how to recognize these three conversations-and teaches us the skills we need to navigate them more successfully. Communication is a superpower. By bringing readers into jury deliberations and fraught CIA recruitments, into Netflix's company-wide conversations about equity and the writers' room of 'The Big Bang Theory', Duhigg uncovers why some people are able to make themselves heard-and to hear others-so clearly. We learn how to identify and leverage the hidden layers that lurk beneath every conversation. In the end, we learn a simple but powerful lesson: with the right tools, we can connect with anyone.
Record details
- ISBN: 9780385697743 (hardcover)
- Physical Description: xviii, 299 pages : illustrations ; 24 cm
- Publisher: Toronto, ON : DoubleDay Canada, [2024]
- Copyright: ©2024
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | The three kinds of conversation -- The matching principle : how to fail at recruiting spies -- The what's this really about? conversation -- Every conversation is a negotiation : the trial of Leroy Reed -- The how do we feel? conversation -- The listening cure : touchy-feely hedge funders -- How do you hear emotions no one says aloud? -- Connecting amid conflict -- The who are we? conversation -- Our social identities shape our worlds -- How do we make the hardest conversations safer? |
Search for related items by subject
| Subject: | Conversation. Interpersonal communication. Interpersonal relations. |
Available copies
- 0 of 1 copy available at Tsuga Consortium.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Lakeshore Branch | 302.2 Duh | 31681010361194 | NONFIC | Checked out | 12/25/2025 |
- Random House, Inc.
From the Globe and Mail and New York Times bestselling author of The Power of Habit, an investigation of what makes conversations work, and how we can all learn to be supercommunicators at work and in our lives.
We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but who also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works?
Supercommunicators, Charles Duhigg argues, understandâsome by intuition, some by hard-won experienceâthat there is a science to how human beings connect through words. They understand that whenever we speak, we're actually participating in three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizingâand then matchingâeach kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliationsâour identitiesâshape every discussion we have, from who will pick up the kids to how we want to be treated at work.
With his trademark insight and clarity, Duhigg shows readers how to recognize these three conversationsâand teaches us the skills we need to navigate them more successfully. Communication, he argues, is a superpower. By bringing readers into jury deliberations and fraught CIA recruitments, into Netflix's company-wide conversations about equity and the writers' room of The Big Bang Theory, we learn why some people are able to make themselves heardâand to hear othersâso clearly. We learn how to recognize and leverage the hidden layers that lurk beneath every conversation. In the end, we learn a simple but powerful lesson: We can connect with anyone, as long as we understand how conversations work.
