Book
The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone / Ryan Dowd.
"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials" -- Provided by publisher.
Record details
- ISBN: 9780838916261 (paperback)
- Physical Description: xv, 248 pages : illustrations ; 26 cm
- Publisher: Chicago : ALA Editions, an imprint of the American Library Association, 2018.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | Introduction: Who am I? Who are you? -- Homelessness and empathy -- Top ten homeless myths -- Homeless people are (not) just like you -- Empathy: the psychological, neurological, and social bases for it -- Empathy-driven enforcement -- Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Special situations -- Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Beyond problem-solving -- Advice for managers and leaders -- How best to help homeless patrons -- The end of homelessness. |
Search for related items by subject
| Subject: | Homelessness > United States. Libraries and community > United States. Libraries and the homeless > United States. |
| LDR | 02079cam a2200289 i 4500 | ||
|---|---|---|---|
| 001 | 394744 | ||
| 003 | TSUGA | ||
| 005 | 20180206163336.0 | ||
| 008 | 171126s2018 ilua b 001 0 eng c | ||
| 010 | . | ‡a 2017052410 | |
| 020 | . | ‡a9780838916261 (paperback) ‡c$105.65 | |
| 035 | . | ‡a(CaOWLBI)pr02014639 | |
| 043 | . | ‡an-us--- | |
| 090 | . | ‡aPROF 021.2 Dow | |
| 100 | 1 | . | ‡aDowd, Ryan, ‡eauthor. |
| 245 | 1 | 4. | ‡aThe librarian's guide to homelessness : ‡ban empathy-driven approach to solving problems, preventing conflict, and serving everyone / ‡cRyan Dowd. |
| 264 | 1. | ‡aChicago : ‡bALA Editions, an imprint of the American Library Association, ‡c2018. | |
| 300 | . | ‡axv, 248 pages : ‡billustrations ; ‡c26 cm | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
| 504 | . | ‡aIncludes bibliographical references and index. | |
| 505 | 0 | 0. | ‡tIntroduction: Who am I? Who are you? -- ‡tHomelessness and empathy -- ‡tTop ten homeless myths -- ‡tHomeless people are ‡g(not) just like you -- ‡tEmpathy: the psychological, neurological, and social bases for it -- ‡tEmpathy-driven enforcement -- ‡tEmpathy vs. punishment -- ‡tStep 1: Your head tools -- ‡tStep 2: Your body tools -- ‡tStep 3: Your word tools -- ‡tAdvanced tools -- ‡tSpecial situations -- ‡tEveryday predicaments -- ‡tMental illness -- ‡tSubstance abuse -- ‡tHygiene -- ‡tSleeping -- ‡tPossessions -- ‡tChildren -- ‡tBeyond problem-solving -- ‡tAdvice for managers and leaders -- ‡tHow best to help homeless patrons -- ‡tThe end of homelessness. |
| 520 | . | ‡a"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials" -- ‡cProvided by publisher. | |
| 650 | 0. | ‡aHomelessness ‡zUnited States. | |
| 650 | 0. | ‡aLibraries and community ‡zUnited States. | |
| 650 | 0. | ‡aLibraries and the homeless ‡zUnited States. | |
| 852 | . | ‡aINNISFIL ‡bLAKESHORE ‡cNONFIC ‡zIn process ‡gbook ‡h021.2 Dow ‡p31681010381507 | |
| 905 | . | ‡utechserv | |
| 901 | . | ‡a394744 ‡bAUTOGEN ‡c394744 ‡tbiblio ‡soclc | |
