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personal
McCall Smith, Alexander 1948-
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Alfred, Taiaiake
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Audlaluk, Larry 1950-
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Indigenous life in Canada: past, present, future
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101 for small business
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1
What customers crave : how to create relevant and memorable experiences at every touchpoint
Book
Webb, Nicholas J. 1958-
Call number:
658.812 Web
Publisher:
New York : AMACOM, [2017]
ISBN:
0814437818
Phys. Desc.:
ix, 257 pages : illustrations
Location
Shelving Location
Call Number
Status
Location
Cookstown Branch
Shelving Location
NONFIC
Call Number
658.812 Web
Status
Available
1 of 1 copy available at Tsuga Consortium.
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2
Legendary service : the key is to care
Book
Blanchard, Kenneth H.
Call number:
658.812 Bla
Publisher:
New York ; McGraw-Hill Education, [2014]
ISBN:
9780071819046 (hardback) :
Phys. Desc.:
xi, 161 pages ; 22 cm.
Location
Shelving Location
Call Number
Status
Location
Stroud Branch
Shelving Location
NONFIC
Call Number
658.812 Bla
Status
Available
1 of 1 copy available at Tsuga Consortium.
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3
Customer service training 101 : quick and easy techniques that get great results
Book
Evenson, Renee 1951-
Call number:
658.31245 Eve 2018
Publisher:
New York : American Management Association, [2018]
ISBN:
9780814438916 (paperback)
Edition:
Third edition.
Phys. Desc.:
vii, 228 pages : illustrations ; 24 cm
Location
Shelving Location
Call Number
Status
Location
Lakeshore Branch
Shelving Location
NONFICPBK
Call Number
658.31245 Eve 2018
Status
Available
1 of 1 copy available at Tsuga Consortium.
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4
Value proposition design : how to create products and services customers want
Book
Osterwalder, Alex.
Call number:
658.4012 Ost
ISBN:
9781118968055
Phys. Desc.:
xxv, 290 pages : coloured illustrations ; 19 x 25 cm.
Location
Shelving Location
Call Number
Status
Location
Stroud Branch
Shelving Location
NONFICPBK
Call Number
658.4012 Ost
Status
Reshelving
1 of 1 copy available at Tsuga Consortium.
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5
Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on Facebook, Twitter, LinkedIn, Instagram, Pinterest, and more
Book
Kerpen, Dave.
Call number:
658.872028546 Ker 2015
Publisher:
New York ; McGraw-Hill Education, c2015.
ISBN:
0071836322 (pbk.)
Edition:
Rev. & expanded ed. / new foreword by Carrie Kerpen.
Phys. Desc.:
xvi, 277 p. : ill.
Location
Shelving Location
Call Number
Status
Location
Lakeshore Branch
Shelving Location
NONFICPBK
Call Number
658.872028546 Ker 2015
Status
Available
1 of 1 copy available at Tsuga Consortium.
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6
Be our guest : perfecting the art of customer service
Book
Call number:
658.812 Be 2011
Publisher:
New York : Disney Editions, c2011.
ISBN:
1423145844
Edition:
Rev. and updated ed. --
Phys. Desc.:
xvi, 208 p.
Location
Shelving Location
Call Number
Status
Location
Stroud Branch
Shelving Location
NONFIC
Call Number
658.812 Be 2011
Status
Available
1 of 1 copy available at Tsuga Consortium.
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7
Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people
Book
Michelli, Joseph A. 1960-
Call number:
658.4092 Mic
Publisher:
New York ; McGraw-Hill Education, [2014]
ISBN:
9780071801256 (hardcover) :
Phys. Desc.:
xi, 286 pages : illustrations ; 22 cm
Location
Shelving Location
Call Number
Status
Location
Stroud Branch
Shelving Location
NONFIC
Call Number
658.4092 Mic
Status
Available
1 of 1 copy available at Tsuga Consortium.
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8
Good profit : how creating value for others built one of the world's most successful companies
Book
Koch, Charles G. (Charles de Ganahl) 1935-
Call number:
658.408 Koc
Publisher:
New York : Crown Business, [2015]
ISBN:
9781101904138 (hardcover) :
Edition:
First edition.
Phys. Desc.:
viii, 276 pages : illustrations ; 25 cm
Location
Shelving Location
Call Number
Status
Location
Stroud Branch
Shelving Location
NONFIC
Call Number
658.408 Koc
Status
Available
1 of 1 copy available at Tsuga Consortium.
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9
The social media advantage : an essential handbook for small business
Book
Berkley, Holly.
Call number:
658.872 Ber
Publisher:
Bellingham, WA : Self-Counsel Press, 2013.
ISBN:
1770401423 (pbk.)
Edition:
1st ed. --
Phys. Desc.:
ix, 142 p. : ill. --
Location
Shelving Location
Call Number
Status
Location
Cookstown Branch
Shelving Location
NONFICPBK
Call Number
658.872 Ber
Status
Available
1 of 1 copy available at Tsuga Consortium.
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10
The queen of Dirt Island
Book
Ryan, Donal 1977-
Call number:
FIC Ryan
Publisher:
New York : Viking, 2023.
ISBN:
9780593652930 (hardcover)
Edition:
First American edition.
Phys. Desc.:
244 pages ; 22 cm
Location
Shelving Location
Call Number
Status
Location
Stroud Branch
Shelving Location
FICTION
Call Number
FIC Ryan
Status
Available
1 of 1 copy available at Tsuga Consortium.
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Search Results Facets
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personal
McCall Smith, Alexander 1948-
(6)
Alfred, Taiaiake
(1)
Audlaluk, Larry 1950-
(1)
Baker, Chandler
(1)
More
topic
Social life and customs
(46)
Interpersonal relations
(30)
Dating (Social customs)
(12)
Families
(10)
More
seriestitle
Indigenous life in Canada: past, present, future
(2)
101 for small business
(1)
44 Scotland Street ; 12
(1)
44 Scotland Street series ; 13
(1)
More
name
Audlaluk, Larry 1950-
(1)
Cathay Hotel (Shanghai, China)
(1)
Disney Institute.
(1)
Ford, Clara 1864?-
(1)
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