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The new one minute manager / by Blanchard, Kenneth H.; Johnson, Spencer;
Subjects: Management;
© 2015., Berkley Books,
Available copies: 2 / Total copies: 2
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The one minute entrepreneur : the secret to creating and sustaining a successful business / by Blanchard, Kenneth H.; Hutson, Don,1945-; Willis, Ethan.;
Includes bibliographical references.
Subjects: Entrepreneurship; New business enterprises; Success in business;
© c2008., Currency/Doubleday,
Available copies: 1 / Total copies: 1
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Legendary service : the key is to care / by Blanchard, Kenneth H.; Cuff, Kathy.; Halsey, Victoria.;
Includes bibliographical references."Legendary service offers an easy-to-implement model based on the importance of caring for both internal and external customers. Ideal for both managers seeking to raise the level of their employees, as well as self-driven customer service professionals, this powerful guide combines practical advice with the rationale behind it to increase customer loyalty through sincere customer care."--Provided by publisher.
Subjects: Customer relations.; Customer services; Customer services.;
Available copies: 1 / Total copies: 1
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