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Powerful conversations : how high-impact leaders communicate / by Harkins, Philip J.;
Part I. The discipline of powerful conversations. Powerful conversations and high-impact leaders -- The structure and impact of powerful conversations -- The types of powerful conversations -- The swamp : getting into and out of bad conversations -- Difficult conversations -- Part II. Powerful conversations in practice. Powerful conversations and trust -- The agenda for change -- Passionate champions -- Retaining great people -- The voice of leadership -- Appendix. A powerful conversations toolbox -- Tool 1: Planning, conducting, and measuring powerful conversations -- Tool 2: The tower of power -- Tool 3: The leadership assessment instrument (LAI) -- Tool 4: The trust tool -- Tool 5: The change tool -- Tool 6: The retention tool -- Index.LSC
Subjects: Communication in management.; Leadership.; Communication in organizations.;
Available copies: 1 / Total copies: 1
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The manager's guide to business writing / by Sparks, Suzanne D.;
Subjects: Business writing; Communication in management;
© c1999., McGraw Hill,
Available copies: 1 / Total copies: 1
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The Bezos blueprint : communication secrets of the world's greatest salesman / by Gallo, Carmine,author.;
Includes bibliographical references and index."The communication and leadership secrets of Jeff Bezos and how to master them, from the bestselling author of Talk Like Ted. Jeff Bezos is a dreamer who turned a bold idea into the world's most influential company, a brand that likely touches your life every day. As a student of leadership and communication, he learned to elevate the way Amazonians write, collaborate, innovate, pitch, and present. He created a scalable model that grew from a small team in a Seattle garage to one of the world's largest employers. The Bezos Blueprint by Carmine Gallo reveals the communication strategies that Jeff Bezos pioneered to fuel Amazon's astonishing growth. As one of the most innovative and visionary entrepreneurs of our time, Bezos reimagined the way leaders write, speak, and motivate teams and customers. The communication tools Bezos created are so effective that former Amazonians who worked directly with Bezos adopted them as blueprints to start their own companies. Now, these tools are available to you"--
Subjects: Bezos, Jeffrey.; Business communication.; Communication in management.; Leadership.;
Available copies: 1 / Total copies: 1
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Leadership is language : the hidden power of what you say-- and what you don't / by Marquet, L. David,author.;
Includes bibliographical references and index."From the acclaimed author of Turn the Ship Around!, former US Navy Captain David Marquet, comes a radical new playbook for empowering your team to make better decisions and take greater ownership. You might imagine that an effective leader is someone who makes quick, intelligent decisions, gives inspiring speeches, and issues clear orders to their team so they can execute a plan to achieve your organization's goals. Unfortunately, David Marquet argues, that's an outdated model of leadership that just doesn't work anymore. As a leader in today's networked, information-dense business climate, you don't have full visibility into your organization or the ground reality of your operating environment. In order to harness the eyes, ears, and minds of your people, you need to foster a climate of collaborative experimentation that encourages people to speak up when they notice problems and work together to identify and test solutions. Too many leaders fall in love with the sound of their own voice, and wind up dictating plans and digging in their heels when problems begin to emerge. Even when you want to be a more collaborative leader, you can undermine your own efforts by defaulting to command-and-control language we've inherited from the industrial era. It's time to ditch the industrial age playbook of leadership. In Leadership is Language, you'll learn how choosing your words can dramatically improve decision-making and execution on your team. Marquet outlines six plays for all leaders, anchored in how you use language: Control the clock, don't obey the clock: Pre-plan decision points and give your people the tools they need to hit pause on a plan of action if they notice something wrong. Collaborate, don't coerce: As the leader, you should be the last one to offer your opinion. Rather than locking your team into binary responses ("Is this a good plan?"), allow them to answer on a scale ("How confident are you about this plan?") Commit, don't comply: Rather than expect your team to comply with specific directions, explain your overall goals, and get their commitment to achieving it one piece at a time. Complete, not continue: If every day feels like a repetition of the last, you're doing something wrong. Articulate concrete plans with a start and end date to align your team. Improve, don't prove: Ask your people to improve on plans and processes, rather than prove that they can meet fixed goals or deadlines. You'll face fewer cut corners and better long-term results. Connect, don't conform: Flatten hierarchies in your organization and connect with your people to encourage them to contribute to decision-making. In his last book, Turn the Ship Around!, Marquet told the incredible story of abandoning command-and-control leadership on his submarine and empowering his crew to turn the worst performing submarine to the best performer in the fleet. Now, with Leadership is Language he gives businesspeople the tools they need to achieve such transformational leadership in their organizations"--
Subjects: Transformational leadership.; Communication in management.; Teams in the workplace.;
Available copies: 1 / Total copies: 1
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The remix : how to lead and succeed in the multigenerational workplace / by Pollak, Lindsey,author.;
Includes bibliographical references and index."The essential guide for business leaders, entrepreneurs, and employees looking to navigate today's multigenerational workplace, which spans more generations than ever before.Millennials have only just begun their reign as the largest generation in the workplace. But they are not alone. For the next decade at least, these young professionals will be working side by side with more established generations, including the Baby Boomers who are working longer than ever, and an entirely new group coming up, Generation Z. This means within any organization, any team, any meeting, any marketing opportunity, you may find any combination of generations. Each of these age groups has their own attitude, expectations, and professional style. To lead and succeed in any organization today, you must adapt to how Millennials work, while continuing to accommodate their older colleagues and paying attention to the next generations coming up. The Remix shows you how to adapt and win through proven strategies that serve all generations' needs. As the leading expert on generations in the workplace, Lindsey Pollak combines the most recent data from a variety of authoritative sources with her own original research, as well as detailed case studies from her Fortune 500 clients. Pollak outlines the ways businesses, executives, mid-level managers, employees, and entrepreneurs can handle situations that may arise when diverse styles clash and provides clear strategies to turn generational diversity into business opportunity. Generational change is impacting all industries, all types of organizations, and all leaders. The Remix is an essential read for anyone who wants to survive and thrive today and into the future"--
Subjects: Communication in management.; Intergenerational relations.; Leadership.; Organizational behavior.;
Available copies: 1 / Total copies: 1
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The essential manager's handbook : the ultimate visual guide to successful management / by Kennedy, Sam(Editor); Hamilton, Jill.; Parrish, Margaret.;
LSC
Subjects: Management.; Personnel management.; Leadership.; Executive ability.; Communication in management.; Business presentations.; Negotiation in business.;
Available copies: 1 / Total copies: 1
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How to win friends and manage remotely / by Sweazey, McKenna,1983-author.;
Includes bibliographical references and index."Management was hard enough pre-pandemic; now the difficulty of getting things done has dramatically increased. In face-to-face interactions, humans have thousands of indicators to tell them what the other party is thinking and how they are reacting. Resorting to purely digital communication obliterates these clues. This book shares real-life examples, scientifically proven ideas, and distillations of tried-and-true business tenets-all mapped to our new virtual office-to help navigate common interactions in the workplace"--
Subjects: Business communication.; Empathy.; Office management.; Virtual work teams;
Available copies: 1 / Total copies: 1
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Getting relationships right : how to build resilience and thrive in life, love, and work / by Joy, Melanie,author.;
Includes bibliographical references and index."Bestselling author, psychologist, and relationship coach Melanie Joy lays out the universal principles that can make any relationship, from personal to professional, healthier and more resilient"--
Subjects: Interpersonal communication.; Interpersonal relations.; Resilience (Personality trait);
Available copies: 1 / Total copies: 1
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The truths we hold : an American journey / by Harris, Kamala D.,author.;
Includes bibliographical references (pages [287]-307) and index."From one of America's most inspiring political leaders, a book about the core truths that unite us, and the long struggle to discern what those truths are and how best to act upon them, in her own life and across the life of our country. By reckoning with the big challenges we face together, drawing on the hard-won wisdom and insight from her own career and the work of those who have most inspired her, Kamala Harris offers in The Truths We Hold a master class in problem solving, in crisis management, and leadership in challenging times. Through the arc of her own life, on into the great work of our day, she communicates a vision of shared struggle, shared purpose, and shared values. In a book rich in many home truths, not least is that a relatively small number of people work very hard to convince a great many of us that we have less in common than we actually do, but it falls to us to look past them and get on with the good work of living our common truth. When we do, our shared effort will continue to sustain us and this great nation, now and in the years to come"--
Subjects: Autobiographies.; Biographies.; Harris, Kamala D.; Harris, Kamala D.; United States. Congress. Senate; African American women legislators; National characteristics, American.; Legislators; Justice, Administration of; Public prosecutors; Attorneys general;
Available copies: 0 / Total copies: 1
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High road leadership : bringing people together in a world that divides / by Maxwell, John C.,1947-author.;
The world's most influential leadership expert, John C. Maxwell, tackles the problem of our divided world in his latest book High Road Leadership. "Everything rises and falls on leadership," says Maxwell. "Today it is causing people to fall -- into disputes, frustration, anger, and despair. His solution is to expose the problems of taking the low and middle roads when interacting with others and teach people how to instead take the high road. Leaders who practice high road leadership value all people, do the right things for the right reasons, take accountability for their actions, and place people above their own agenda. In his trademark communication style, Maxwell teaches the principles and practices of high-road leadership that can increase anyone's influence and help them make their world a better place.
Subjects: Leadership.; Management.;
Available copies: 1 / Total copies: 1
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