Search:

Results 1 to 10 of 12 |

The hook : how to share your brand's unique story to engage customers, boost sales, and achieve heartfelt success / by Krevolin, Richard W.,1964-;
"Corporations can no longer just worship the bottom line. Consumers and customers want to be associated with brands that align with their values. For business success today, your company needs to tell a compelling story that creates engagement, word-of-mouth, and brand loyalty. The Hook gives you a proven methodology to create a compelling narrative, then shows you how to share your story with the world and get consumers and customers to listen to and remember your message"--Provided by publisher.LSC
Subjects: Branding (Marketing); Customer loyalty.;
Available copies: 1 / Total copies: 1
unAPI

Be our guest : perfecting the art of customer service / by Kinni, Theodore B.,1956-; Disney Institute.;
Includes bibliographical references (p. 189-195) and index.LSC
Subjects: Disney Institute.; Customer services.; Customer relations.; Consumer satisfaction.; Customer loyalty.; Amusement parks;
© c2011., Disney Editions,
Available copies: 1 / Total copies: 1
unAPI

Legendary service : the key is to care / by Blanchard, Kenneth H.; Cuff, Kathy.; Halsey, Victoria.;
Includes bibliographical references."Legendary service offers an easy-to-implement model based on the importance of caring for both internal and external customers. Ideal for both managers seeking to raise the level of their employees, as well as self-driven customer service professionals, this powerful guide combines practical advice with the rationale behind it to increase customer loyalty through sincere customer care."--Provided by publisher.
Subjects: Customer relations.; Customer services; Customer services.;
Available copies: 1 / Total copies: 1
unAPI

The office. [videorecording] / by Daniels, Greg.; Fischer, Jenna,1974-; Gervais, Ricky.; Helms, Ed.; Kaling, Mindy.; Krasinski, John,1979-; Merchant, Stephen.; Wilson, Rainn,1968-; Universal Studios Home Entertainment (Firm);
Rainn Wilson, John Krasinski, Jenna Fischer, Mindy Kaling, Ed Helms.The Dunder Mifflin crew bid farewell to their own little corner of Scranton in the ninth and final season of The Office.Canadian Home Video Rating: 14A.DVD, region 1 ; anamorphic widescreen (1.78:1) presentation ; Dolby digital 5.1 surround.
Subjects: Television comedies.; Clerks; Office management; Office politics; Paper products industry;
For private home use only.
Available copies: 1 / Total copies: 2
unAPI

Shōgun. by Clavell, James,author.;
After Englishman John Blackthorne is lost at sea, he awakens in a place few Europeans know of and even fewer have seen--Nippon. Thrust into the closed society that is seventeenth-century Japan, a land where the line between life and death is razor-thin, Blackthorne must negotiate not only a foreign people, with unknown customs and language, but also his own definitions of morality, truth, and freedom. As internal political strife and a clash of cultures lead to seemingly inevitable conflict, Blackthorne's loyalty and strength of character are tested by both passion and loss, and he is torn between two worlds that will each be forever changed.
Subjects: Historical fiction.; Novels.; Catholic Church; British; Samurai; Warlordism;
Available copies: 1 / Total copies: 1
unAPI

Shōgun. by Clavell, James,author.;
After Englishman John Blackthorne is lost at sea, he awakens in a place few Europeans know of and even fewer have seen--Nippon. Thrust into the closed society that is seventeenth-century Japan, a land where the line between life and death is razor-thin, Blackthorne must negotiate not only a foreign people, with unknown customs and language, but also his own definitions of morality, truth, and freedom. As internal political strife and a clash of cultures lead to seemingly inevitable conflict, Blackthorne's loyalty and strength of character are tested by both passion and loss, and he is torn between two worlds that will each be forever changed.
Subjects: Historical fiction.; Novels.; British; Courts and courtiers;
Available copies: 0 / Total copies: 1
unAPI

Snake oil : a novel / by Dimberg, Kelsey Rae,author.;
Rhoda West is Silicon Valley's favorite female CEO: the luminously charismatic founder of the fast-growing startup Radical, a wellness company whose core mission is the betterment of women's lives. Rhoda's Instagram page offers intimate glimpses of her personal life alongside promotions for the cult-status products developed in the Well, Radical's secretive lab. Dani Lang is a "quester," as Rhoda calls her most avid followers. Dani found Radical at a low point in her life, and took an entry level job just to get in the door. When she volunteers to test a controversial new supplement, Dani wins an opportunity to rise in the company, even to work with Rhoda herself. Cecelia Cole is a "quasher." She grinds away at the Customer Worship queue, resenting the entitled customers, the woo-woo Radical jargon, and Rhoda's smiling hypocrisy. Cecelia, who suffers from a miserable chronic illness, knows that the remedies Rhoda sells can't cure real sickness. Just as Rhoda announces another fundraising round that could turn Radical into a billion-dollar unicorn, an anonymous Twitter account begins spilling snarky gossip from inside the startup. Is Rhoda really the nurturing leader she presents to the world, or a fraud? Or is this just another case of a woman in business being punished for her strength and audacity? Tensions rise and loyalties clash, then tragedy strikes during a company party. In the aftermath of what looks more and more like a crime, even the most faithful questers begin to wonder to what lengths Rhoda will go to protect her company. Part page-turning suspense, part darkly comic skewering of startup culture, Snake Oil is a gripping exploration of ambition and authenticity, shining a revealing light on the wellness world.
Subjects: Thrillers (Fiction); Psychological fiction.; Novels.; Murder; Quacks and quackery; Secrecy; Women chief executive officers;
Available copies: 0 / Total copies: 1
unAPI

The Atomic City girls / by Beard, Janet,author.;
"In November 1944, eighteen-year-old June Walker boards an unmarked bus, destined for a city that doesn't officially exist. Oak Ridge, Tennessee has sprung up in a matter of months, a town of trailers and segregated houses, 24-hour cafeterias, and constant security checks. There, June joins hundreds of other young girls operating massive machines whose purpose is never explained. They know they are helping to win the war, but must ask no questions and reveal nothing to outsiders. The girls spend their evenings socializing and flirting with soldiers, scientists, and workmen at dances and movies, bowling alleys and canteens. June longs to know more about their top-secret assignment and begins an affair with Sam Cantor, the young Jewish physicist from New York who oversees the lab where she works and understands the end goal only too well, while her beautiful roommate Cici is on her own mission: to find a wealthy husband and escape her sharecropper roots. Across town, African-American construction worker Joe Brewer knows nothing of the government's plans, only that his new job pays enough to make it worth leaving his family behind, at least for now. But a breach in security will intertwine his fate with June's search for answers. When the bombing of Hiroshima brings the truth about Oak Ridge into devastating focus, June must confront her ideals about loyalty, patriotism, and war itself."--
Subjects: Historical fiction.; Women employees; World War, 1939-1945;
Available copies: 2 / Total copies: 2
unAPI

Year on fire / by Buxbaum, Julie.;
"What secrets will people keep--or reveal--to protect those they love? This novel, set against the frightening backdrop of an encroaching fire season, sparks reflection about friendship, the allure of romantic love, and loyalty to family. Can a single kiss change everything? It was a year on fire. They fell in love. Someone was bound to get burned. The Spark: Just days before the start of junior year for twins Arch and Immie and their best friend, Paige, a spontaneous kiss shakes the very foundation of their friendship. But some loyalties run too deep to be broken by accidental betrayal. The Fuel: Enter Rohan, new to Wood Valley High by way of London, who walks into school on the first day completely overwhelmed by his sudden move halfway around the world. When Paige calls dibs on him--he's too cute to ignore--Immie is in no position to argue, certainly not after taking the fall for the disloyal kiss. Too bad for Immie that Ro feels like the best kind of familiar. The Kindling: Former lab partners Arch and Jackson, Paige's ex-boyfriend, have never considered themselves more than friends. But sometimes feelings can grow like wildfire. The Flames: When the girls' bathroom at Wood Valley is set ablaze, no one doubts it's arson. But in this bastion of privilege, who'd be angry enough to want to burn down the school? Answer: pretty much everyone. Year on Fire explores the blinding power of the lies we tell others and those we tell ourselves, the tight grip of family secrets, the magic of first love, and the grounding beauty of friendship."--Provided by publisher.LSC
Subjects: Teenagers; Twins; Love; Interpersonal relations; High school students; Dating (Social customs); Friendship;
Available copies: 1 / Total copies: 1
unAPI

The queen of Dirt Island / by Ryan, Donal,1977-author.;
"You'll never truly understand love until you've read Donal Ryan: a searing, jubilant story about four generations of women and the fierce devotion that binds them together. The Aylward women of Nenagh, County Tipperary, Ireland, are mad about each other, but you wouldn't always think it. You'd have to know them to know that-in spite of what the neighbors might say about raised voices and dramatic scenes-their house is a place of peace, filled with love, a refuge from the sadness and cruelty of the world. Their story begins at an end and ends at a beginning. It involves wives and widows, gunrunners and gougers, sinners and saints. It's a story of terrible betrayals and fierce loyalties, of isolation and togetherness, of transgression, forgiveness, desire, and love. Of all the things family can be and all the things it sometimes isn't. The Queen of Dirt Island is an uplifting celebration of fierce, loyal love and the powerful stories that bind generations together"--
Subjects: Domestic fiction.; Novels.; Families; Intergenerational relations; Interpersonal relations; Women;
Available copies: 1 / Total copies: 1
unAPI

Results 1 to 10 of 12 |