Results 1 to 6 of 6
- Let's talk : make effective feedback your superpower / by Huston, Therese,author.;
Includes bibliographical references and index."A game-changing model for giving great feedback that employees hear and take to heart. Recent studies have revealed 44% of managers dread giving feedback, and 65% of employees wish their managers gave more feedback. But fear of hurt feelings leads managers to bite back valuable insights. Or they rehearse feedback conversations obsessively in advance--only to find the interchange still doesn't go as planned. However, critical feedback, delivered skillfully and frequently, can be a game-changer. For managers, feedback can turn average performers into the hardest workers and stars into superstars. Dr. Therese Huston, the founding director of the Center for Excellence in Teaching and Learning at Seattle University, argues that the key to being listened to is to listen. First, find out what kind of feedback an employee wants most: do they want to be appreciated, coached, or evaluated? All three are vital, but if an employee craves one, they'll listen better once they've been heard. Then Huston lays out counterintuitive strategies for delivering each type of feedback successfully: Start by saying your good intentions out loud: it may feel unnecessary, but it makes all the difference. Side with the person, not the problem: a bad habit or behavior probably is probably less entrenched than you think. Give reports a chance to correct inaccurate feedback: they want a good listener more than they want a good talker. This handbook will make a once-awkward chore feel natural, and, by greasing the wheels of regular feedback conversations, help managers improve performance, trust, and mutual understanding"--- Subjects: Employee motivation.; Employees; Feedback (Psychology); Supervision of employees.;
- Available copies: 1 / Total copies: 1
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- Managing difficult people. -- by Harvard Business School Publishing Corporation.;
LSC- Subjects: Problem employees; Supervision of employees; Personnel management;
- © c2008., Harvard Business School Pub.,
- Available copies: 1 / Total copies: 1
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- The first-time manager / by Belker, Loren B.,author.; McCormick, Jim(James Maxwell),author.; Topchik, Gary S.,author.;
"Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and error. This book covers essential topics such as hiring and firing, leadership, motivation, managing time, dealing with superiors, and much more. "--Back cover.- Subjects: Office management.; Supervision of employees.; Leadership.; Industrial management.; Organizational effectiveness.;
- Available copies: 1 / Total copies: 1
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- The big book of HR / by Mitchell, Barbara.; Gamlem, Cornelia.;
Includes bibliographical references and index.LSC- Subjects: Personnel management; Personnel management.; Supervision of employees; Labor laws and legislation;
- Available copies: 1 / Total copies: 1
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- Madness : race and insanity in a Jim Crow asylum / by Hylton, Antonia,author.;
Includes bibliographical references and index."On a cold day in March of 1911, officials marched twelve Black men into the heart of a forest in Maryland. Under the supervision of a doctor, the men were forced to clear the land, pour cement, lay bricks, and harvest tobacco. When construction finished, they became the first twelve patients of the state's Hospital for the Negro Insane. For centuries, Black patients have been absent from our history books. Madness transports readers behind the brick walls of a Jim Crow asylum. In Madness, Peabody and Emmy award-winning journalist Antonia Hylton tells the 93-year-old history of Crownsville Hospital, one of the last segregated asylums with surviving records and a campus that still stands to this day in Anne Arundel County, Maryland. She blends the intimate tales of patients and employees whose lives were shaped by Crownsville with a decade-worth of investigative research and archival documents. Madness chronicles the stories of Black families whose mental health suffered as they tried, and sometimes failed, to find safety and dignity. Hylton also grapples with her own family's experiences with mental illness, and the secrecy and shame that it reproduced for generations. As Crownsville Hospital grew from an antebellum-style work camp to a tiny city sitting on 1,500 acres, the institution became a microcosm of America's evolving battles over slavery, racial integration, and civil rights. During its peak years, the hospital's wards were overflowing with almost 2,700 patients. By the end of the 20th-century, the asylum faded from view as prisons and jails became America's new focus. In Madness, Hylton traces the legacy of slavery to the treatment of Black people's bodies and minds in our current mental healthcare system. It is a captivating and heartbreaking meditation on how America decides who is sick or criminal, and who is worthy of our care or irredeemable"--- Subjects: Biographies.; Personal narratives.; Crownsville State Hospital; African Americans; African Americans; Mentally ill; Psychiatric hospitals; Racism in medicine.;
- Available copies: 1 / Total copies: 1
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- Suspects : a novel / by Steel, Danielle,author.;
A dedicated CIA agent becomes an unexpected ally to a woman haunted by the kidnapping of her family, in this thrilling novel from #1 New York Times bestselling author Danielle Steel. Theodora Morgan is fashion royalty. Founder of a wildly popular online shopping service, she is one of the most successful businesswomen in the world, although she prefers to keep a low profile, especially over the last months. It was a year ago when the unthinkable struck her family, and her husband, industry mogul Matthieu Pasquier, and their son were kidnapped and held for ransom--a nightmare that ended in tragedy. The case has gone cold, despite evidence linking the crime to Matthieu's Russian competitors. Theo has reluctantly gone back to work running her company. On the flight to a launch party for one of her highly anticipated pop-up shops in New York City, she crosses paths with high-society networker Pierre de Vaumont. Theo politely invites him to her event--unaware that Pierre has been flagged by the CIA. Senior supervising CIA operative Mike Andrews investigates Pierre's suspicious Russian contacts and clears him to enter the country, but when he realizes that Theodora Morgan is on the same flight, he becomes concerned for her safety. Posing as a lawyer, Mike begins a covert mission--starting with Theo's opening party. When Mike and Theo meet, their connection is instant, but Theo is completely unaware of Mike's true objective or identity ... or that the life she is rebuilding is in grave danger.- Subjects: Novels.; United States. Central Intelligence Agency; Businesswomen; Danger; Intelligence officers; Kidnapping; Ransom; Teleshopping;
- Available copies: 2 / Total copies: 4
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Results 1 to 6 of 6