214 pages ;22 cm
Includes bibliographical references and index.
Eight thousand emails --Asshole assessment: how bad is the problem? --Make a clean getaway --Asshole avoidance techniques: reducing your exposure --Mind tricks that protect your soul --Fighting back --Be part of the solution, not the problem.
1. Organizational behavior. 2. Interpersonal conflict. 3. Bullying in the workplace. 4. Psychological abuse. 5. Interpersonal relations. Dynamic Details