Creating a culture of evaluation : taking your library from talk to action / edited by Bill Irwin, PhD and Kimberly Silk, MLS.
"In a climate of increasing costs and diminishing public budgets, public libraries, more than ever before need to show the positive difference they are making in communities and neighbourhoods. Outcome based evaluation assists in assuring that current programs and services are relevant. It helps to see the actual difference they make in patrons lives. It helps to ground institutions; removing them from the trap of sameness. Relevancy is obtained by proactively seeking, measuring and understanding how we make an actual qualitative contribution to a community."-- Provided by publisher.
Record details
- ISBN: 9780889690585
- ISBN: 0889690588
- Physical Description: x, 355 pages : illustrations ; 23 cm
- Publisher: Toronto, Ontario : OLA Press, [2017]
- Copyright: ©2017
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references and index. |
Search for related items by subject
Subject: | Public libraries > Evaluation. Organizational effectiveness > Measurement. Organizational effectiveness > Measurement. Public libraries > Evaluation. |