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Customer mania! : it's never too late to build a customer-focused company Cover Image Book Book

Customer mania! : it's never too late to build a customer-focused company / Ken Blanchard, Jim Ballard, Fred Finch.

Blanchard, Kenneth H. (Author). Ballard, Jim, 1933- (Added Author). Finch, Frederic E. (Added Author).

Record details

  • ISBN: 0743270282 (hc)
  • Physical Description: x, 195 p.
  • Publisher: New York ; Free Press, c2004.

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Subject: Customer services > Management

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  • 0 of 1 copy available at Tsuga Consortium.

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Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Stroud Branch 658.812 Bla 31681001550409 NONFIC In process -

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